tech support

tech support

AMI / AMR

Scope Services has provided top quality AMI/ AMR services to the utility industry for years. Our expertise covers electric, gas and water industries with customers ranging from large investor-owned utilities to small co-ops and municipalities. We have performed over 50 million meter reads, over 10 million electric, gas and water meter exchanges.

Project Success Factors

To meet the unique challenges of providing exceptionally high quality service while focusing on safety we developed a system of project success that focuses on the following key components:
  • Project leadership
  • Highly skilled staff
  • Commitment to customer satisfaction
  • Proven field & safety management
  • Production management
  • Management of special conditions
  • Effective tracking, reporting and communication
  • Quality process application
  • Proprietary work order management system
  • WBE owned and led
  • Provide both union and non-union capabilities

Safety

Scope is highly committed to safety in the workplace, and incorporates detailed safety procedures into our training courses and standard work processes. Scope strictly adheres to all OSHA rules and regulations, and focuses on encouraging the prevention of injury and/or illness.

Quality Audit & Tracking Programs

Scope Services utilizes audit programs to ensure high quality services are delivered. Individual programs are tailored for each customer based on the corporate drivers with the focus on early identification and elimination of potential issues.

Audit activities are targeted to ensure the following:

  • Quality of service
  • Production management
  • Technology and equipment performance
  • Procedure compliance
  • Customer satisfaction
  • Safety

Scope Services offers the following AMI/ AMR services:


Installation

  • Electric
  • Gas
  • Water


Demand Response



Meter Replacement Programs

  • Residential, Commercial & Industrial
  • AMR Upgrades